We provide the most cost-effective remote monitoring and management
to work smarter and more efficiently.

Our services now include system monitoring solutions. Our system monitoring solutions are not just about deliver service. We deliver convenience and peace-of-mind to our customers. International Digital Systems helps you monitor and manage customer networks, device status and much more.

PROFESSIONAL SERVICES

Automated Network Mapping

Automated Network Mapping

Any device status changes are reported to the cloud and are visible via mobile and web apps in real-time. The network mapping feature significantly reduces the set-up time of managed network switches.
  • Device Monitoring
  • SNMP Monitoring
  • Network Mapping
  • Multi Subnets & VLAN
  • ZigBee Monitoring
  • Cresnet Monitoring

Network & Device Alerts

Network & Device Alerts

Email and push notification alerts for network status, device offline and when a new device is found (intruder alerts). Our alert system and personnel can help you avoid costly downtime by immediately alerting the right people when:
  • Quality of service degrades
  • A predefined content pattern is identified
  • Thresholds are exceeded
  • Failures occur

Diagnostics & Reporting

Diagnostics & Reporting

Perfect for helping customers understand the value of remote support. Regularly emails reports that provide useful, detailed information about your network equipment’s performance and reliability. Reports are automatically sent via email at the interval of your choosing.
  • Speed Test
  • Internet Health
  • Network Log & Reports
  • Ethernet port Monitoring

Flexible Remote Access

Flexible Remote Access

Remote access to web, console and remote desktop devices. Supports remote access using http/s, RDP, SSH or Telnet connections.
  • Remote Desktop
  • Console Access
  • Web Access

BUSINESS AREAS AND INDUSTRIES

Our system monitoring solutions provide a complete range of services to a broad array of worldwide industries and customers. Retail & Franchises, Small and medium-sized business & Enterprise etc.

HOW IT WORKS – OVERALL FLOW

1. Data Collection

1. Data Collection

MontIT is built on Raspberry Pi with three sensors attached, and it monitors a variety of device attributes and events. It provides SNMP and TCP service for monitoring SNMPv2 devices and configuring alerts notification based on OIDs value.
  • Sensors Collect Data
  • Transfer via SNMP
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2. Data Analysis and Visualization on Website

2. Data Analysis and Visualization on Website

Data collected from MontIT device will be migrated to the Cloud storage for the data analysis, visualization, and more. Data will be represented on the website for users to have access to those information real-time.
  • Data to the Cloud
  • Monitoring Website
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3. Alert Process

3. Alert Process

The alert settings are customizable by users, and the email will be automatically sent out to account holders’ email address with alert details.

  • Alert Initiation
  • Email Notification
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4. Automated Ticket Open Process

4. Automated Ticket Open Process

Email with alert details will be triggered by Zendesk, and it will generate and open a ticket for customer service management. Users will be able to track and solve customer’s needs with ease.

  • Email Trigger
  • Ticket Open
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WHAT IT DOES – FUNCTIONS

Our device named “MontIT” keeps its eyes on all equipments within the same network such as server, switch, firewall, and camera. ​While doing so, the device specifically gathers data from sensors, SNMP and Ping results.​ Our device can also save gathered data into CSV file format as the reference for data analysis. This CSV file is used to display interesting results on Dashboard.​